STORE POLICY OF QUESTWHX.COM
Last updated: June 22, 2020
QUESTWHX.COM is a secure website. The store uses PayPal to capture payments, and PayPal automatically encrypts any confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). We will never share or sell your information to any third parties.
We accept all major credit cards (American Express, Visa, and MasterCard) as payment. We also accept payments via PayPal.
All online prices are including sales tax.
Orders will typically be processed and shipped within 24hours after they have been placed, Monday through Friday before 4pm (PST). Orders placed after 4pm (PST) will be processed the next business day. Orders placed after 4pm on Friday or on the weekend (Saturday and Sunday) will be processed the following Monday (next business day.) Orders will only be shipped if payment is processed and received. All shipments are made from Guangdong Province, China. All domestic and International* orders are by default shipped via USPS ground, by either regular first class mail or priority mail. Other shipping options ike FedEx and UPS are available and at customer’s expense.
* We are not responsible for international custom fees.
If you are unhappy with your purchase, please return your item(s) to us within 14 days for refund or exchange. We will gladly issue a refund* as long as the item(s) are unopened, in the original packaging and not damaged.
* Shipping and Handling is not refundable.